AzureAutotickets - Azuresupport Templates, Services with Bicep und Terraform

Azure Autotickets

Introduce our fully integrated ticketing system, Teams Planner, that automatically converts incoming emails into tickets with pre-filled fields. With features like auto ticket generation, tagging, client tracking, commenting, attachment, calendar sync, a Kanban board and Teams integration, it makes it easy for teams to manage tickets. Plus, it has a tracking feature to add comments, time, customer info and other relevant details for easy reference and follow-up.

Get Demo

Introducing our fully integrated ticketing system, Teams Planner, that automatically converts incoming emails into tickets with pre-filled fields, making it simple to manage customer inquiries. Try our demo today and see how it can streamline your workflow and improve your customer service.

Ticket Module where you manage them

Some of its important features include:

Auto ticket generation from email
Tagging, Clients, Statuses
Comments
Mail Attachment

Beautiful dashboard

A beautiful dashboard that displays all the important things on single screen.

Responsive design

Responsive design, options to select any themes. Filter and sorting options.

Master Data Management

Includes master modules to manage:

Tags
Client details
Ticket Types (Project Or Ticket)

Office 365 Calendar Sync for team members

Our Office 365 Calendar Sync feature allows you to keep track of your team's schedule all in one place. With the option to sync calendars, you can easily view and filter team member's schedules. Additionally, the system includes the ability to sync all your Teams Meetings, giving you quick access to details with just a click.

Kanban board

Our Kanban board feature, designed to help you manage your tickets with ease. It allows you to view all your tickets on a single screen and easily change their status with drag and drop functionality. Additionally, it includes dynamic search functionality to display filtered data in real-time and the ability to Add/Edit/Delete tickets directly from the board. Try our demo today and see how it can streamline your workflow and improve your customer service.

Teams Integration

Our Teams integration feature, which allows you to manage your tickets directly within the Teams platform. This integration provides all the features of our web application, with the added benefit of being accessible and manageable within your Teams workspace. Try our demo today and see how it can streamline your workflow and improve your customer service